Electric eBikes

Weight Limit Capacity

Q: I weigh over the rated 275 lb limit assigned to your largest seat. Can I use this seat?

A: No, 275 lbs is the absolute maximum weight limit for the RS-24 size.

ADDITIONAL COMMENTS:

Additionally, we have come to the realization that riders who weigh in excess of 275 pounds lack the agility and dexterity necessary to safely use our seat without risk of injury.

Lateral Shifting

Q: My RealSeat shifts after pedaling. What can I do to stop the seat from shifting?

A: One or both of the remedies listed below need tightened:

1.) Check to see if the (2) 6mm hex head cap screws on the RealSeat mount are equally tight.

2.) Check to see if the seat post quick release lever on your bike is tight - which is more often than not the culprit.

Maneuverability

Q: Does RealSeat's hornless seat design negatively affect bicycle control?

A: No, and when one gets accustomed to riding their RealSeat they quickly discover that they can control their bicycle much the same as if there was still a saddle on it. For you will be able to dart around obstacles and negotiate tight turns in an urban environment with ease.

Seat Cover Longevity

Q: How long can I expect the seat cover to last?

A: The seat cover's longevity is entirely dependent on how often it is used and exposed to the elements. For the fabric covering in our seat is most similar to that found in premium outdoor patio furniture. The good news is when the cover finally does need replacing it can be easily removed and replaced without any tools.

Exercise Bikes

Q: Can I use a RealSeat on any exercise bikes?

A: Yes and no. While a RealSeat will install on both old & new Schwinn Airdyne models and maybe other brands if they utilize a traditional round top seat post, it won't install to a Peloton because their proprietary seat post won't work with a RealSeat.

Commercial Use

Q: Would a RealSeat serve as a good all-purpose seat in a public or clinical setting that would work for many without having to make frequent adjustments?

A: No. Because 'no two people' (let alone many) would likely desire seat at same pitch angle or height. For our seat is a highly personal seat that works best for bicyclists who take the time to adjust and tweak seat to their individual liking.

Recumbent Bikes

Q: Can RealSeat be used on a recumbent bicycle?

A: No, it will not install to any recumbent style bike that we are aware of.

ADDITIONAL COMMENTS:

If you have been considering a recumbent because you can no longer tolerate a saddle, then look no further! For listed below we have some compelling reasons why NOT to buy a recumbent.

Invariably, there will be a few prideful recumbent owners who will disagree with our assertions. But, a reasonable person could not dispute the FACT that people are inclined to buy recumbent bicycles 'first and foremost' because of its seat. To illustrate this point, just how many recumbent bikes do you think would sell with saddles on them?

While we will not dispute that recumbent bicycles do indeed have comfortable seats when compared to a traditional saddle on an upright bicycle, they are absolutely awful at hill climbing. For any bicycle that does not permit you to stand with your full weight on its crank will be a bicycle that you will most certainly walk up most hills or steep inclines with and they're absolutely dreadful at urban maneuverability, too!

So, unless your an individual with a physical impediment why waste your money on an over-priced (most entry level recumbent bicycles cost in excess of thousand dollars), all for a Rube Goldberg inspired contraption best suited to low grade rail trails.

Seat 'Sit' Width

Q: Is a seats overall width what the model number nomenclature indicates?

A: Yes. And if you instead want to determine any size seats actual 'sit' width then subtract two inches from its overall width. The 2" difference represents the 1" diameter seat tube you don't want to sit on (e.g. the RS-22 has a 'sit' width of 20").

Suspension Posts

Q: Can I use RealSeat with a round top 'suspension' seat post?

A: No, we do not recommend its use. Our RealSeat needs to be installed to a traditional round top seat post shaft. For the internal parts and springs in a suspension seat post are designed to vertically absorb bumps but will also wiggle laterally due to additional lateral leverage applied during RealSeat's use - read our HOW TO web page for specific details.

Geriatric Trikes

Q: Your seat looks like a perfect gift for my elderly parent who has a 3 wheel bike. Would they be able to use a RealSeat without jeopardizing their safety?

A: Yes, but he or she needs to be made aware that the seat could shift if hardware isn't sufficiently tightened - read our HOW TO web page for specific details.

Therapeutic Health

 Q: Will a RealSeat allow anyone suffering from rectal or reproductive issues to ride bike again without risk of further injury or pain?

A: Most likely but consult your doctor or specialist for permission. And be certain to share with them that a RealSeat is designed to disperse a riders body weight over the width of their entire bottom and not confine entire load to the center of their being like when straddling a saddle.

Payment Options

Q: I don't have a credit or debit card. Will you accept a check or money order by mail for purchase of a RealSeat?

A: Yes, email us what exactly you want to purchase and your ship to zip code for details.

International Orders

Q: What international shipping carriers do you use and what is the cost?

A: The carrier is determined by purchaser at checkout and the cost to ship an order varies per weight of shipment and destination.

Also, any and all fees, duties, and tariffs are the sole responsibility of the purchaser.

Return Policy

Q: In the event I do not like the seat what is your return policy?

A: We provide a 45-day return policy from delivery of seat less both a 30% re-stocking fee and all shipping charges.

ADDITIONAL COMMENTS

Please understand we do NOT want to discourage people in any way from purchasing our comfort seat and we do regret charging a penalty for returns. But, unlike most products it is impossible to try one of our seats without subjecting it to varying degrees of tool or cover wear.

Moreover, we have gone to great lengths to convey that our comfort seats are indeed unique and different and not necessarily what some riders are accustomed to and what possible sacrifices a rider might need make to confidently use seat.

So, in the rare event it does not work for you, please keep in mind we cannot later re-sell a returned seat as new and being a small business we cannot afford to absorb the loss entirely either!